Current Job Opening

Experience Waterloo is looking for a dedicated and detail-oriented Administrative Assistant to join our team. In this role, you will serve as the first interaction with visitors, ensuring a welcoming and organized environment. Additionally, you will assist staff lead on projects and functions of Experience Waterloo office operations, including billing and filing matters, including grant process & other administrative tasks.

This position is ideal for someone who excels in clerical work, possesses strong customer service and organizational skills and someone who with a passion for welcoming visitors to our community.

Key Responsibilities:
Administrative Functions
Coordinate timely payments processing.
Assist with accounts receivable follow-ups.
Maintain accurate filling systems for financial records and invoices.
Coordinate office maintenance and vendor services.
Support volunteer management system processing and tracking.
Prepare reports and internal presentations as required.

Grant Coordination
Field questions regarding the grant program.
Prepare grant summaries.
Communicate with applicants regarding awards and reimbursements.

Visitor Services
Serve as first point of contact for office visitors and phone calls.
Fulfill visitor service needs as needed.

Preferred Qualifications:
1+ years’ experience in an administrative or similar role.
Exceptional clerical abilities, customer service skills, and a task-oriented approach.
Strong attention to detail and accuracy.
Microsoft Suite proficiency, including CoPilot and other AI & web-based systems.
Ability to interact with the public and provide excellent service.

Salary & Benefits:
Full-time position
$43,000/year, salary commensurate with experience
100% health, dental, and vision insurance
4% annual retirement payment

Application Process:
Submit the following to Tavis@ExperienceWaterloo.com
Cover letter
Resume
References may be requested at later date

Reports to: Executive Director
FLSA Status: Exempt
Skills / Attributes: Clerical, Customer Service, Task-Oriented

Experience Waterloo is an equal opportunity employer and encourages candidates with a passion for community, service, and organization to apply.